Welcome to YZB! This Service Delivery Policy outlines the terms under which our digital streaming services are provided and delivered to you. Please read this policy carefully.
1. Immediate Access & Account Activation
Upon successful completion of your registration and/or subscription payment, your access to YZB's streaming library will be activated immediately. This is an automated process, and you should be able to start enjoying our content without delay. We do not ship any physical products.
2. Method of Delivery
Our services are delivered digitally through:
- Our Website: YZB.com
- Our Official Mobile Applications: Available on the Apple App Store and Google Play Store.
- Supported Connected TV Apps: (e.g., Smart TVs, streaming devices where available).
You are responsible for ensuring you have a compatible device and a stable internet connection to access our services.
3. Service Availability
We strive to provide continuous, 24/7 access to our platform. However, access may be temporarily suspended due to scheduled maintenance, system updates, or unforeseen circumstances beyond our control. We will make reasonable efforts to notify users of any significant downtime.
4. Geographic Restrictions
Due to licensing agreements and copyright restrictions, the full catalog of YZB's content may not be available in all geographic regions. The library of series you can access will be determined by your location at the time of streaming. We do not guarantee the availability of any specific title in your region.
5. Order Confirmation
After you sign up for a subscription, you will receive an electronic confirmation to the email address you provided. This confirmation serves as your receipt and proof of subscription. Please ensure you enter a valid email address during registration.
6. Failed or Interrupted Service
If you are unable to access our services after a successful subscription, please take the following steps:
- Refresh your browser or restart the application.
- Check your internet connection.
- Log out of your account and log back in.
- If the issue persists, please contact our Support Team immediately at loyjers@qq.com with your account email and a description of the issue. We will work promptly to resolve the technical problem.
7. No Refunds for Immediate Digital Access
As full access to our digital library is granted immediately upon subscription, all sales are final. We do not provide refunds for subscription fees, except where required by local law. You can cancel your subscription at any time to prevent future billing, but you will retain access until the end of your current billing period.
8. Contact Us
If you have any questions about this Service Delivery Policy, or if you are experiencing issues accessing our services, please contact us at:
Email: loyjers@qq.com